What to do if you think the system is not working
If the system appears to not be working properly, there are a number of things that can be done to try and resolve this.
For the Portal:
Clear your cache (click here to learn how to click your cache)
Check your internet connectivity
Log out and log back in
For the App:
Clear your cache (click here to learn how to click your cache)
Check your internet connectivity
Log out and log back in