Removing a Service User

It is not possible to completely remove a Service User from the system, as Camascope aligns with NHS data retention policies. However, if a Service User is no longer in the facility they can be marked as Inactive on the system. This will prevent them from appearing in scheduled MAR rounds, however, their data will still be available if you need to access it.

In order to mark a Service User as Inactive please follow the guide below. Also see guides on how to mark a user as hospitalised / on leave as well as how to reactivate an inactive Service User.