How to Add an Inactive Service User Back to the System

In certain circumstances an inactive Service User may need to be added back to the system. To do so, follow the steps below:

1. In the Portal, click on 'Admin' at the top of the screen and then select 'Service Users' from the drop down menu

2. Press on the 'Filter By' button

3. In the filter drop down menu, tick inactive and untick all other options

4. Select the relevant Service User