How to Enable QR Code Scanning:
To check and / or enable QR codes begin by logging into the Portal and selecting Medication from the menu bar at the top
Select the relevant service user and medication
Select the relevant medication and check if the QR Code Enabled box is ticked or not under the Details tab
Then tick the 'QR Code Enabled' box to enable QR codes, and likewise untick this box to disable QR codes for the selected medication
For more detail, please see the below guide: